{"id":10513,"date":"2025-12-17T14:57:54","date_gmt":"2025-12-17T13:57:54","guid":{"rendered":"https:\/\/sense7.eu\/ro\/?page_id=10513"},"modified":"2026-06-26T13:03:25","modified_gmt":"2026-06-26T11:03:25","slug":"instructiuni-si-garantii","status":"publish","type":"page","link":"https:\/\/sense7.eu\/ro\/instructiuni-si-garantii\/","title":{"rendered":"Instruc\u021biuni \u0219i garan\u021bii"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Ai nevoie de ajutor cu produsul t\u0103u Sense7? Pe aceast\u0103 pagin\u0103 ve\u021bi g\u0103si toate instruc\u021biunile de asamblare \u0219i informa\u021bii despre cum s\u0103 depune\u021bi eficient o reclama\u021bie \u00een cadrul garan\u021biei de 24 de luni.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instructiuni de utilizare si asamblare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Selecta\u021bi categoria dvs. de produs pentru a desc\u0103rca instruc\u021biunile de asamblare:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Scaune de gaming:<\/strong> <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Devon-Manual.pdf\"><span style=\"text-decoration: underline\">Devon<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Prism-Manual.pdf\"><span style=\"text-decoration: underline\">Prism<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Knight-Manual.pdf\"><span style=\"text-decoration: underline\">Knight<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Vanguard-Manual.pdf\"><span style=\"text-decoration: underline\">Vanguard<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Spellcaster-Manual.pdf\"><span style=\"text-decoration: underline\">Spellcaster<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Spellcaster-Senshi-Edition-Manual.pdf\"><span style=\"text-decoration: underline\">Spelcaster Senshi<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Spellcaster-Senshi-Edition-XL-Manual.pdf\"><span style=\"text-decoration: underline\">Spellcaster Senshi XL<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Spellcaster-FUKU-Manual.pdf\"><span style=\"text-decoration: underline\">Spellcaster FUKU<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Spellcaster-FUKU-XL-Manual.pdf\"><span style=\"text-decoration: underline\">Spellcaster FUKU XL<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Sentinel-Manual.pdf\"><span style=\"text-decoration: underline\">Sentinel<\/span><\/a><\/li>\n\n\n\n<li><strong>Scaune de birou: <\/strong><a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Nobu-Manual.pdf\"><span style=\"text-decoration: underline\">Nobu<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Tone-Manual.pdf\"><span style=\"text-decoration: underline\">Tone<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Veno-Manual.pdf\"><span style=\"text-decoration: underline\">Veno<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Sopty-Manual.pdf\"><span style=\"text-decoration: underline\">Sopty<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Juno-Manual.pdf\"><span style=\"text-decoration: underline\">Juno<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Revo-Manual.pdf\"><span style=\"text-decoration: underline\">Revo<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Neyo-Manual.pdf\"><span style=\"text-decoration: underline\">Neyo<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Noxo-Manual.pdf\"><span style=\"text-decoration: underline\">Noxo<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Moyo-Manual.pdf\"><span style=\"text-decoration: underline\">Moyo<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Nakai-Manual.pdf\"><span style=\"text-decoration: underline\">Nakai<\/span><\/a><\/li>\n\n\n\n<li><strong>Birouri:<\/strong> <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Newai-Manual.pdf\"><span style=\"text-decoration: underline\">Newai<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Nomad-Manual.pdf\"><span style=\"text-decoration: underline\">Nomad<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Nojo-Manual.pdf\"><span style=\"text-decoration: underline\">Nojo<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Nojo-Light-Manual.pdf\"><span style=\"text-decoration: underline\">Nojo Light<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Nomo-Manual.pdf\"><span style=\"text-decoration: underline\">Nomo<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Manma-Manual.pdf\"><span style=\"text-decoration: underline\">Manma<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Mobile-Desk-Manual.pdf\"><span style=\"text-decoration: underline\">Birou mobil<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Conwerter-Manual.pdf\"><span style=\"text-decoration: underline\">Convertor<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Desk-Frame-Manual.pdf\"><span style=\"text-decoration: underline\">Cadru de birou<\/span><\/a><\/li>\n\n\n\n<li><strong>Suporturi pentru monitor:<\/strong> <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Float-Manual.pdf\"><span style=\"text-decoration: underline\">Float<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Float-Arm-Manual.pdf\"><span style=\"text-decoration: underline\">Float Arm<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Float-Double-Manual.pdf\"><span style=\"text-decoration: underline\">Float Double<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Hang-Manual.pdf\"><span style=\"text-decoration: underline\">Hang<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Hang-Double-Manual.pdf\"><span style=\"text-decoration: underline\">Hang Double<\/span><\/a> |&nbsp;<a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Hang-Wall-Manual.pdf\"><span style=\"text-decoration: underline\">Hang Wall<\/span><\/a> | <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/2026\/05\/Hang-Wall-Arm-Manual.pdf\"><span style=\"text-decoration: underline\">Hang Wall Arm<\/span><\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Garan\u021bie \u0219i reclama\u021bii<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Produsul dvs. are vreun defect? Verifica\u021bi ce s\u0103 face\u021bi:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Trimite\u021bi o reclama\u021bie prin formularul nostru. Pentru ca noi s\u0103 lu\u0103m \u00een considerare reclama\u021bia dvs. \u00een termen de 1 zi lucr\u0103toare, v\u0103 rug\u0103m s\u0103 preg\u0103ti\u021bi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dovada achizi\u021biei (chitan\u021b\u0103, factur\u0103 sau num\u0103r de comand\u0103).<\/li>\n\n\n\n<li>Fotografii sau un scurt videoclip \u2013 mai ales dac\u0103 problema este mecanismul scaunului sau deteriorarea vizual\u0103.<\/li>\n\n\n\n<li>Num\u0103rul piesei &#8211; dac\u0103 un articol lipse\u0219te sau este deteriorat, ve\u021bi g\u0103si num\u0103rul acestuia \u00een instruc\u021biunile de asamblare.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Important:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Perioada de acoperire<\/strong>: Ave\u021bi o garan\u021bie complet\u0103 de 24 de luni de la data achizi\u021biei.<\/li>\n\n\n\n<li><strong>Starea produsului<\/strong>: Echipamentul trimis la centrul de service trebuie s\u0103 fie curat.<\/li>\n\n\n\n<li>Pute\u021bi citi mai multe pe pagina <a href=\"https:\/\/sense7.eu\/ro\/plangeri\/\" data-type=\"page\" data-id=\"10521\">de reclama\u021bii<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u00centreb\u0103ri frecvente<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trebuie sa am cutia originala? V\u0103 recomand\u0103m s\u0103 p\u0103stra\u021bi ambalajul pe durata garan\u021biei, dar nu este necesar dac\u0103 pute\u021bi \u00eempacheta \u00een siguran\u021b\u0103 produsul pentru transport \u00een ambalaj de schimb.&nbsp;<br>Desc\u0103rca\u021bi <a href=\"https:\/\/sense7.eu\/ro\/wp-content\/uploads\/sites\/2\/2026\/06\/Instructiuni_protejare_produs_pentru_expediere.pdf\" data-type=\"attachment\" data-id=\"10575\"><strong><span style=\"text-decoration: underline\">instruc\u021biunile noastre despre cum s\u0103 v\u0103 asigura\u021bi corect coletul pentru transport<\/span><\/strong><\/a>.<\/li>\n\n\n\n<li>Pot cump\u0103ra doar piesele dup\u0103 garan\u021bie? Da, contacta\u021bi serviciul nostru la urm\u0103toarea adres\u0103 de e-mail: kontakt@sense7.eu pentru a \u00eentreba despre disponibilitatea pieselor.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>C\u00e2t dureaz\u0103 procesarea unei reclama\u021bii? \u00cencerc\u0103m s\u0103 finaliz\u0103m \u00eentregul proces \u00een termen de 14 zile din momentul \u00een care primim produsul promovat.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ai nevoie de ajutor cu produsul t\u0103u Sense7? Pe aceast\u0103 pagin\u0103 ve\u021bi g\u0103si toate instruc\u021biunile de asamblare \u0219i informa\u021bii despre cum s\u0103 depune\u021bi eficient o reclama\u021bie \u00een cadrul garan\u021biei de 24 de luni. Instructiuni de utilizare si asamblare Selecta\u021bi categoria dvs. de produs pentru a desc\u0103rca instruc\u021biunile de asamblare: Garan\u021bie \u0219i reclama\u021bii Produsul dvs. are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10513","page","type-page","status-publish","hentry"],"lang":"ro","translations":{"ro":10513,"pl":481,"en":5915},"pll_sync_post":{},"_links":{"self":[{"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/pages\/10513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/comments?post=10513"}],"version-history":[{"count":4,"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/pages\/10513\/revisions"}],"predecessor-version":[{"id":10586,"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/pages\/10513\/revisions\/10586"}],"wp:attachment":[{"href":"https:\/\/sense7.eu\/ro\/wp-json\/wp\/v2\/media?parent=10513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}